Conquer the Chaos in Your Social Inbox
Equip yourself with everything needed to easily manage all your incoming messages from one place.
All your conversations in one place
and ad comments with ease.
your inbox with Inbox Assistant.
inbox conversations with your team for easy sharing and organization.
items to keep track of your conversations and generate reports.
Manage your social inbox
like a pro
Manage Facebook and Instagram Ad comments
Synchronize all your ad comments. Easily hide or delete the comments that devalue your social ads. Receive statistics chronologically as soon as you want them.
Get to know your followers and turn them into fans
See the sender’s name and profile for every comment and mention. Add convenient labels to categorize users and include internal notes to give your team context before contact.
Gain measurable business results with your interactions
Use UTM tracking codes when posting links in your replies and messages to measure the success of your social campaigns. Effortlessly identify which posts, conversations, and social profiles drive sales, leads, and traffic.
Double your productivity
Use inbox filters, saved replies, and one-click translations to achieve more in less time.
Enhance your collaboration
Label, assign, and bookmark items, so all team members can easily manage inbox activities.
Never miss a message
Use our mobile app to review and respond to inbox items. Keep work as close as you want to.
"When we moved over to Agorapulse and we got to a point where we had an inbox that captured direct messages, it captured the listening. We were able to pull in the ad comments in the same place. We could use it just like we would use any other inbox in our ticketing system."
—Jamie Mendelsohn, Lovepop
"I love the internal moderation features within Agorapulse. When I started with my current company, the process was done entirely through Facebook Creator Studio, and moderation was just an email telling me posts were OK to distribute. Since I moved my company on to Agorapulse, we have not only had a faster and easier process of moderating content but also moderating social media inboxes."
—Francesca Orsomarso, FMN Creative
Frequently asked questions
Does Agorapulse synchronize comments on Instagram/Facebook Ads?
Yes. Once you’ve connected your Facebook ad account to Agorapulse, your inbox will capture all your incoming Instagram and Facebook ad comments. We also synchronize comments on Facebook dynamic ads. This makes us the only tool on the market to collect 100% of your ad comments, including native Facebook. And, as we know, negative ad comments can hurt your ad performance.
My social profiles get a lot of comments. Does your inbox have filters or other ways to focus on particular comments?
Get to specific messages quickly by using options to drill down by item type, date range, label used, or action taken.
Can I create saved replies on Agorapulse?
Saved replies is another one of our time-saving features available to Advanced and Custom plans.
Does Agorapulse let me label items in my inbox?
If you like to organize your inbox content by theme, language, or any other category, use our flexible labels for easy retrieval.
Can I automate some of my inbox processes on Agorapulse?
Our Inbox Assistant, available on Advanced and Custom plans, lets you automate many common inbox tasks. Depending on the social network, you will be able to review, hide, delete, assign, and/or bookmark an inbox item depending on particular keywords.
How does my team avoid replying to the same item?
Collision detection is provided on our Professional and above plans by telling you which teammate is doing what and where. You’ll see who’s online and if any of your team members are currently replying to the item you’re viewing. Teams of 80 rely on Agorapulse to avoid reply overlap.
Discover more features
Social Media Publishing
Optimize every piece of content you post to your social media profiles.
Social Media Reporting
Create beautiful reports that show you what's working—and what isn’t—with your social media efforts.
Social Media Monitoring
Find out what everyone’s saying about you—and your competitors.